Last update: June 15, 2023
Privacy policy
Thank you for visiting our website: cassiopea.ca and for your interest in our products and services.
Your privacy is important to us, and we are committed to protecting it. This privacy policy explains how we collect, use, disclose and protect your information when you use our website and services.
1.Information gathering
1.1 Personally identifiable information :
When you use our website and services, we may collect personal information about you, such as your name, e-mail address, postal address, telephone number, and any other information you voluntarily provide to us. This information is collected when you register on our site, place an order, fill in a contact form or interact with our services.
1.2 Non-personal information :
We may also collect non-personal information about you, such as demographic data, information about your browser, your operating system, the pages you have visited on our website, the actions you have taken and similar information. This information is collected automatically using technologies such as cookies, web beacons and server logs.
2.Use of information
We use the information collected for the following purposes:
2.1 Provision of services :
Nous utilisons vos informations pour traiter vos commandes, répondre à vos demandes, vous fournir les produits ou services demandés, et vous informer sur les mises à jour importantes concernant notre site Web et nos services.
2.2 Personnalisation de l’expérience :
We use information to personalize your experience on our website, tailor our products and services to your needs and preferences, and provide you with relevant content.
2.3 Communication marketing :
If you have given your consent, we may use your information to send you marketing communications by e-mail, such as newsletters, special offers and information about our products and services. You may unsubscribe from these communications at any time by following the unsubscribe instructions provided in each e-mail.
2.4 Improving products and services :
We use the information to analyze and improve our products, services, website and promotional offers, as well as to carry out market research and statistical analysis.
When editing or publishing an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the identifier of the article you have just modified. It expires after one day.
3.Disclosure of information
We do not sell, rent or share your personal information with third parties, except in the following circumstances:
3.1 Third-party service providers :
We may share your information with third-party service providers who help us operate our website and deliver our products and services, such as payment providers, carriers and hosting services.
3.2 Compliance with legal requirements :
We may disclose your information if we are legally required to do so, to comply with a court order, a request from a government authority or as part of ongoing legal proceedings.
4. Information security
We take appropriate measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security.
The IP address of visitors, the user ID of logged-in users and the username of login attempts are logged conditionally to check for malicious activity and protect the site against specific types of attack. Examples of logging conditions include login attempts, logout requests, suspicious URL requests, site content modifications and password updates. This information is retained for 60 days.
5.Cookies and similar technologies
Our website uses cookies and similar technologies to collect non-personal information and enhance your user experience. You can set your browser to reject cookies, but this may limit certain features of our website.
Our language manager (WPML) uses cookies to identify the visitor’s current language, the language last visited and the language of users who have logged on.
6.Links to third-party sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to review the privacy policies of these sites before providing any personal information.
7.Changes to the privacy policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this policy regularly to stay informed of any changes.
8. Contact
If you have any questions, concerns or requests regarding this privacy policy, please contact us at Arthur Cotton, Cassiopea’s Data Privacy Officer. He can be reached at info@cassiopea.ca.
This Privacy Policy is an integral part of our Terms of Use and General Terms of Sale. By using our website and services, you agree to the terms of this Privacy Policy.